If you want to display E-Mail messages do the following:
Select an E-Mail folder in the folder tree.
Select a view in the panel. The view defines how the E-Mail messages are displayed.
When receiving a new E-Mail, the text "New E-Mail" flashes on the web browser tab of the groupware.
When displaying E-Mail messages the following particularities serve to prevent fraud and to minimize security risks:
If there is a suspect E-Mail that is a potential phishing mail with fraudulent content a warning is displayed in the overview window.
If there is an E-Mail with links to external graphics, those graphics are not displayed by default. Details about this behavior can be found in 3.4.2: Displaying the H Split view.
The list view displays the E-Mail messages in an E-Mail folder in table.
How to display E-Mails in the list view:Select an E-Mail folder in the folder tree.
Click on in the panel tab. If using the compact panel, click on in the panel.
Result: The E-Mails in the current folder are displayed as a list in the overview window.
Tip: With the E-Mail option Automatically select first E-Mail? you can choose whether or not the first E-Mail in the list is automatically selected.
For each E-Mail the list displays a line with information in the form of icons or text:
Column |
Information |
---|---|
Column 1, |
The E-Mail contains at least one attachment. |
Column 2, no icon |
The E-Mail has not been read yet. |
Column 2, |
The E-Mail has been read. |
Column 2, |
The E-Mail has been replied to. |
column |
The sender of the E-Mail. |
column |
The E-Mail subject. When displaying the folder Unified Mail, the respective subjects indicate from which additional E-Mail accounts an E-Mail was received. |
column |
Date and time the E-Mail was received. |
column |
The E-Mail size. |
Last column |
The flag assigned to the E-Mail. |
The E-Mail messages in the list are, by default, sorted in descending order using the Received column. The column header is highlighted. An arrow icon next to the column title indicates the sort order.
How to change the sort order:To sort by a specific column click the column title.
To change the sort order again click the column title.
Result: The sort order changes.
In the H Split view the overview window displays the content of the selected E-Mail below the E-Mail listing.
How to display E-Mail messages in the H Split view:Select an E-Mail folder in the folder tree.
In the panel tab click on . If using the compact panel, click on in the panel. Result: The overview window is split horizontally. The upper part displays the E-Mail listing.
Select an E-Mail in the E-Mail list.
Result: The lower part of the overview window displays the following information about the selected E-Mail:
The E-Mail header shows the subject, sender, recipient, and the date and time of receipt. If the E-Mail header contains different data about the E-Mail's composer and sender, both data are displayed. Tip: With the or icon you can close or enhance the header.
Below the header the E-mail content is displayed. Depending on the content length a vertical slider is displayed on the right side of the content.
If the E-Mail contains attachments they are displayed below the content.
Tip: You can move the horizontal separator between the upper and lower part.
In case the E-Mail is not a plain text E-Mail but an HTML formatted E-Mail, the display depends on whether:
displaying HTML formatted messages is allowed,
loading externally linked graphics is allowed.
Those settings cause the following:
If displaying HTML formatted messages is allowed while loading externally linked graphics is not allowed, the H Split view shows the following:
The E-Mail content is HTML formatted, but does not show any graphics.
Below the header the following text is displayed: Pre-loading of externally linked images has been blocked to protect your privacy. If you are sure that the E-Mail comes from a trustworthy source you can load graphics by clicking the button.
If displaying HTML formatted messages is not allowed the H Split view displays the following:
The E-Mail content is displayed as plain text without formatting and graphics.
Below the overview window you can find the complete HTML E-Mail as an E-Mail attachment. Information on how to open or save E-Mail attachments can be found in 3.4.6: Opening or saving E-Mail attachments.
If displaying HTML formatted messages and loading externally linked graphics is allowed the H Split view displays the E-Mail with formatting and integrated graphics.
Warning: You should not allow the loading of externally linked graphics as this is a security risk.
You can influence this behavior in the E-Mail settings Allow HTML formatted E-Mail messages? and Block pre-loading of externally linked images? .
In the V Split view the overview window displays the content of the selected E-Mail next to the E-Mail listing.
How to display E-Mail messages in the V Split view:Select an E-Mail folder in the folder tree.
In the
panel tab click . Tip: In order to sort the list, click
the
icon below . Select a sort criterion.
Select an E-Mail in the E-Mail list.
Result: The selected E-Mail is displayed in the right pane of the overview window in the same way as in the H Split view, please refer to 3.4.2: Displaying the H Split view.
Tip: You can move the vertical separator between the left and the right pane.
The source data contain the complete contents of an E-Mail including the complete E-Mail header details.
How to display the source data of an E-Mail:Right-click an E-Mail in the list view, h split view or v split view.
From the context menu select
.Result: The source data are displayed in a new window. You can copy the source data to the clipboard.
Tip: In the tab-based panel this function is also available in the Edit panel tab .
Hovers are available in the H Split, V Split, and List view.
How to display an E-Mail in the hover:In the List view move the mouse pointer over an E-Mail. After a short delay the hover opens. It displays the General tab.
If you want to display information about the E-Mail attachments click the Attachments tab.
To close the hover move the mouse pointer away from the hover or to another list entry.
The following information is displayed in the E-Mail hover:
The General tab. It contains:
The E-Mail module icon.
The subject and the E-Mail sender.
The status icon that indicates whether an E-Mail was read and replied to. See the table in 3.4.1: Displaying the list view.
The E-Mail text. Depending on the E-Mail's text length a scroll bar is displayed.
The Attachments tab. The number in brackets indicates the number of attachments. If the E-Mail contains attachments the following elements are displayed for each attachment:
File name, file size, and attachment type.
Icons for opening and saving the attachment.
The icon indicates that an E-Mail contains an attachment. You can do the following:
Open the attachment. Note: To open an attachment you might need extra software.
Save the attachment to your local machine.
Save the attachment in the InfoStore.
If the attachment ends in .vcs (vCard) you can save it as a contact. Information on how to do so can be found in 4.5.5: Creating a contact from a vCard attachment.
If the attachment ends in .ics (iCal) you can save it as an appointment. Information on how to do so can be found in 5.5.10: Creating appointments from iCal attachments.
Note: If the attachment exceeds a particular size it will be saved in the InfoStore. The E-Mail then contains a link to the InfoStore item. Information on how to open InfoStore items can be found in 7.4.4: Opening or saving the current document version.
How to open or save an E-Mail attachment:Open the E-Mail in the H-Split or V-Split view.
Select an E-Mail attachment in the content area below.
Specify what you want to do:
If you want to open the E-Mail attachment:
In the A system window opens. It displays the software used for opening the attachment. panel tab click on . If using the compact panel, click on in the attachment's context menu.
Use the control elements in the system window to open the attachment.
If you want to save the E-Mail attachment:
In the A system window opens. panel tab click on . If using the compact panel, click on in the attachment's context menu.
Use the control elements in the system window to save the attachment.
If you want to save the E-Mail attachment to the InfoStore:
In the The panel tab click on If using the compact panel, click on in the attachment's context menu. .InfoStore item window opens. The attachment's filename is entered as the filename of the InfoStore item.
Information on how to create InfoStore items can be found in 7.5: Creating an InfoStore item.
Tip: You can also use the following method to open or save an E-Mail attachment:
By double-clicking the name of the E-Mail attachment.
By using the context menu of the E-Mail attachment.
By using the icons in the E-Mail hover.
Tip: If an E-Mail contains multiple attachments, the attachments can all be downloaded as one zip archive. To do so select the attachments and simultaneously press the <ctrl> key or, under Mac systems, the <cmd> key.