You have the following possibilities:
Sending a new E-Mail
Replying to an E-Mail
Forwarding an E-Mail
The following paragraphs provide an overview of how to send a new E-Mail. Details can be found on the next page.
How to send a new E-Mail:
In the in the panel.
The panel tab click the icon. If using the compact panel, click the icon
E-Mail window will open.
Select a sender address. Please refer to 3.5.1.1: Choose sender address
Select one or more recipients. Please refer to 3.5.1.2: Select a recipient
Enter a subject.
Compose the E-Mail text. Please refer to 3.5.1.3: Composing an E-Mail text and 3.5.1.4: Entering web page content
Use additional options if needed:
Add attachments.
Attach your vCard.
Enter a specific sender.
Set the priority.
Request a delivery receipt.
Details can be found in 3.5.1.5: Using further options.
Click on
in the panel. The window will close.Note: If you have not entered a subject the Send pop-up window will open. Perform one of the following actions:
To send the E-Mail with a subject enter the subject. Click
. If you do not want to enter a subject the text "(No subject)" is entered in the subject field.To cancel the send process click
. The pop-up window will close.
Result: The E-Mail is sent. A copy of the E-Mail is saved in the Sent E-Mails folder.
If you want to cancel the action click
in the panel.Tip: You can also send a new E-Mail by clicking on in the panel tab.
Tip: You can also access the function in the panel in other modules. In the H Split or V Split view you can send a new E-Mail by clicking the sender in the E-Mail header.
Tip: In the contacts module you can send an E-Mail to a contact by using the context menu in the card or phone list view.
When having set up additional E-Mail accounts, you can use their addresses as sender address. Information on how to set up additional E-Mail accounts can be found in 8.2.5.3: Additional E-Mail accounts. A default sender address can be set in the Default sender address: E-Mail option.
How to select a sender address in the E-Mail window:If the
drop-down list is not displayed, click on .In the
drop-down list select the address to be used as sender address.In the E-Mail window you can select the following recipients:
The E-Mail recipients
The recipients of a copy of the E-Mail. The copy is also called "CC" which stands for "Carbon Copy". The E-Mail recipients can see the recipients in CC.
The recipients of a blind copy of the E-Mail. The blind copy is called "BCC" which stands for "Blind Carbon Copy". Neither the E-Mail recipients nor the CC'ed recipients can see the recipients in BCC.
You have the following alternatives for selecting recipients:
Enter the E-Mail addresses
Select the E-Mail addresses from an address book
Enter an E-Mail address in the input field next to the
button. As soon as a minimum number of characters have been entered the auto-complete function displays matching E-Mail addresses in a pop-up window. The E-Mail addresses are sorted after the frequency you use them, whereas internal users are listed first.You can select an address by clicking on it.Tip: You can activate or deactivate the auto-complete function in the E-Mail setting Enable auto completion of E-Mail addresses? .
If you want to enter several E-Mail addresses use a comma as separator.
If you want to send a copy of the E-Mail to additional recipients enter the E-Mail addresses in the input field next to the
button.Note: If the input field is not displayed, click on in the panel.
If you want to send a blind copy of the E-Mail to additional recipients enter the E-Mail addresses in the input field next to the
button.Note: If the input field is not displayed, click on in the panel.
Click the Select Recipients window opens. If the checkbox is activated the addresses from all address books are displayed.
button. TheTo only display the addresses from a particular address book do the following:
Deactivate the
checkbox.Click the
button.Click a folder in the Select Folder window.
If you want to display a particular selection of recipients enter a character string in the input field next to
. Click the button.Select one or several recipients from the list.
Choose what the recipients should receive:
If the recipients are to receive the E-Mail click
.If the recipients are to receive a copy of the E-Mail click
.If the recipients are to receive a blind copy of the E-Mail click
.The recipients are entered in the input fields next to the buttons
, , or .If requested you can change the selection of recipients:
If you want to remove a recipient delete the respective address from the input fields.
If you want to remove all recipients click
.To accept the selection click
. If you do not want to accept the selection click .Enter the E-Mail text below the formatting bar.
If you want to format the text use the formatting bar:
Select individual text parts.
Format the selected text parts by clicking the respective elements in the formatting bar.
Note: If the formatting bar is not displayed, do the following:
Activate
or in the panel.Activate
in the panel.
You can use the spell checker:
Right-click on the E-Mail text. Activate
. In order to select the correct language, choose from the context menu.If a word is underlined in red, right-click the word.
In the context menu select one of the proposed corrections or add the word to the user dictionary.
Note: The spell checker can only be used if HTML formatting is activated in the E-Mail settings, please refer to 8.2.5.1: Compose tab. The spell checker functions are not provided by Open-Xchange but by the HTML editor. Information on the HTML editor used can be found at http://tinymce.moxiecode.com.
If you want to add a signature select one in the
selection field.Note: Prior to being able to add a signature you have to create one in the E-Mail settings. Further information can be found in 8.2.5.2: E-Mail signatures.
You can enter the contents of a web page as E-Mail text.
How to enter the contents of a web page in the E-Mail window:Use
to select the complete web page content.Use
to copy the content to the clipboard.Move the cursor to the wanted position and then use E-Mail window.
to paste the contents in theNote: On Mac systems use the key instead of . Depending on the web page structure some formatting might not be included.
There are some other options you can use:
Add any file as an attachment
Add your contact data from the address book as a VCard
Enter another sender address as a standard address
Set the priority of the E-Mail
Request a delivery receipt
If the options
, , and are not displayed below the input field , click on in the panel.If you want to add attachments to the E-Mail click 3.5.1.6: Adding attachments.
in the panel. Details can be found inIf you want to add a VCard with your contact data from the address book activate the
checkbox. The VCard is attached to the E-Mail as a .vcf file.If you do not want to enter your default sender address select another sender address in the Default sender address: . If you have any questions about your sender addresses please contact your administrator or host.
selection field. Details on selecting sender addresses can be found in the E-Mail settingsIf you want to set the priority of an E-Mail use the
selection box:If you select
the E-Mail sent to the recipient is marked as being less important.If you select
the E-Mail sent to the recipient is marked as being important.If you want to request a delivery receipt from the recipient activate the Note: Despite this request the recipient can suppress a delivery receipt.
checkbox.Note: Please note that for many E-Mail accounts there is a file size limit for E-Mail attachments. This limit should not be exceeded.
How to add attachments to an E-Mail in the E-Mail window:In the panel click on The .Select attachments dialog window opens.
In the Select attachments dialog window click . Select the file to be added as an attachment. Close the file selection dialog window.
In the Select attachments dialog window click . The file is entered in the list field.
To add further attachments repeat steps 2 - 3.
To remove an attachment select it in the list field. Then click
.In the Select attachments dialog window click .
Result: The file names of the attachments are displayed below the E-Mail text.
Tip: In order to attach a document from the infostore, click on the panel entry .
When replying to an E-Mail the following input fields are pre-filled in the E-Mail window:
The sender of the E-Mail and further recipients of the E-Mail are automatically entered as recipients of the reply E-Mail. In the E-Mail settings When "Reply all": you can select whether further recipients are entered in the "To" or in the "Cc" fields.
The E-Mail subject is entered in the subject field of the reply E-Mail. The subject is preceded with the text "Re:".
The E-Mail text is cited in the reply E-Mail. Each line is preceded with the character ">" to indicate that it is a quotation.
How to reply to an E-Mail:
Select an E-Mail in the H Split, V Split, or List view.
In the To also reply to the recipients in CC click panel tab click on . If using the compact panel, click the panel entry . . The E-Mail window opens.
Enter the E-Mail text. If needed you can use all the functions described in 3.5.1.3: Composing an E-Mail text.
Click on
in the panel. The window will be closed.Result: The E-Mail is sent. A copy of the E-Mail is saved to the Sent E-Mails folder.
If you do not want to send the E-Mail click on
in the panel.Tip: You can also use the context menu to reply to an E-Mail.
If you forward an E-Mail, the following input fields are pre-filled in the E-Mail window:
The subject of the E-Mail is entered as the subject of the forwarded E-Mail. The subject of the forwarded E-Mail is preceded with "Fwd: ".
The E-Mail text is entered in the forwarded E-Mail. The text is preceded with the following details:
The header "Original message"
Sender, recipient, date, and subject of the original message
How to forward an E-Mail:
Select an E-Mail in the H Split, V Split, or List view.
Click on The in the panel tab. If using the compact panel, click the panel entry . E-Mail window will open.
Select one or more recipients. Details can be found in 3.5.1.2: Select a recipient.
Enter the E-Mail text. If needed you can use all the functions described in 3.5.1.3: Composing an E-Mail text.
Click on
in the panel. The window will close.Result: The E-Mail is sent. A copy of the E-Mail is saved to the Sent E-Mails folder.
If you do not want to send the E-Mail click
in the panel.Tip: You can also use the context menu for forwarding an E-Mail.