If you are ever on vacation for a long time, then it can be sensible to answer questions using an automatic e-mail message in which you indicate that you are not currently available and who the corresponding, available contact person. Go to the "Vacation Notice" tab in the Setup area and configure an appropriate vacation notice.
Activate this checkbox and the absence notes will automatically be sent. As soon as you have saved a vacation notice with the activation checkbox marked, incoming e-mails will be answered automatically. If you would only like to save a vacation notice template that can be used if necessary, then deactivate the checkbox before saving.
Enter the subject line that is to be used for automatic vacation notices into this field. You can optionally leave the field empty. In this case, the original subject of an incoming e-mail message will be used for the vacation notice generated automatically.
Via the repetition interval, you can set the earliest time at which a new vacation notice is sent to the sender of an incoming e-mail message. This is sensible in order to avoid annoying the composer of incoming e-mails because of countless repeating vacation notices.
Under E-mail addresses, you can select which e-mail addresses on the Open-Xchange server are to receive a vacation notice. Selected e-mail addresses are highlighted in blue.
In addition to sending automatic vacation notices, you can also have incoming e-mail messages forwarded. For example, you can have them sent to your private e-mail address where you can be reached during this time. If you wish, you can activate the "Don't create extra local copies" checkbox. In this case, no copies of forwarded e-mails will remain on the Open-Xchange server.