You have the following possibilities:
Sending a new E-Mail
Replying to an E-Mail
Forwarding an E-Mail
The following paragraphs provide an overview of how to send a new E-Mail. Details can be found on the next page.
How to send a new E-Mail:
In the
panel section click the icon. The E-Mail window will open.Select a sender address. Please refer to : Choose sender address
Select one or more recipients. Please refer to : Select a recipient
Enter a subject.
Compose the E-Mail text. Please refer to : Composing an E-Mail text and : Entering web page content
Use additional options if needed:
Add attachments.
Attach your vCard.
Enter a specific sender.
Set the priority.
Request a receipt notification.
Details can be found in : Using further options.
Click the
icon in the panel. The window will close.Note: If you have not entered a subject the Send pop-up window will open. Perform one of the following actions:
To send the E-Mail with a subject enter the subject. Click
. If you do not want to enter a subject the text "(No subject)" is entered in the subject field.To cancel the send process click
. The pop-up window will close.
Result: The E-Mail is sent. A copy of the E-Mail is saved in the Sent E-Mails folder.
If you want to cancel the action click
in the panel section.Tip: You can also access the function in the panel section in other modules. In the H Split or V Split view you can send a new E-Mail by clicking the sender in the E-Mail header.
When having set up additional E-Mail accounts, you can use their addresses as sender address. Information on how to set up additional E-Mail accounts can be found in : Additional E-Mail accounts. A default sender address can be set in the Default sender address: E-Mail option.
How to select a sender address in the E-Mail window:
Activate the
checkbox in the panel section.In the
drop-down list select the address to be used as sender address.In the E-Mail window you can select the following recipients:
The E-Mail recipients
The recipients of a copy of the E-Mail. The copy is also called "CC" which stands for "Carbon Copy". The E-Mail recipients can see the recipients in CC.
The recipients of a blind copy of the E-Mail. The blind copy is called "BCC" which stands for "Blind Carbon Copy". Neither the E-Mail recipients nor the CC'ed recipients can see the recipients in BCC.
You have the following alternatives for selecting recipients:
Enter the E-Mail addresses
Select the E-Mail addresses from an address book
How to enter a recipient in the E-Mail window:
Enter an E-Mail address in the input field next to the
button. As soon as a minimum number of characters have been entered the auto-complete function displays matching E-Mail addresses in a pop-up window. The E-Mail addresses are sorted after the frequency you use them, whereas internal users are listed first.You can select an address by clicking on it.Tip: You can activate or deactivate the auto-complete function in the E-Mail setting Enable auto completion of E-Mail addresses? .
If you want to enter several E-Mail addresses use a comma as separator.
If you want to send a copy of the E-Mail to additional recipients enter the E-Mail addresses in the input field next to the
button.Note: To display the input field and the button activate the checkbox in the panel section.
If you want to send a blind copy of the E-Mail to additional recipients enter the E-Mail addresses in the input field next to the
button.Note: To display the input field and the button activate the checkbox in the panel section.
How to select a recipient from an address book from within the E-Mail window:
Click the
button. The Select Recipients window opens. If the checkbox is activated the addresses from all address books are displayed.To only display the addresses from a particular address book do the following:
Deactivate the
checkbox.Click the
button.Click a folder in the Select Folder window.
If you want to display a particular selection of recipients enter a character string in the input field next to
. Click the button.Select one or several recipients from the list.
Choose what the recipients should receive:
If the recipients are to receive the E-Mail click
.If the recipients are to receive a copy of the E-Mail click
.If the recipients are to receive a blind copy of the E-Mail click
.The recipients are entered in the input fields next to the buttons
, , or .If requested you can change the selection of recipients:
If you want to remove a recipient delete the respective address from the input fields.
If you want to remove all recipients click
.To accept the selection click
. If you do not want to accept the selection click .How to compose the E-Mail text in the E-Mail window:
Enter the E-Mail text below the formatting bar.
If you want to format the text use the formatting bar:
Select individual text parts.
Format the selected text parts by clicking the respective elements in the formatting bar.
Note: The formatting bar is only displayed if HTML formatting is set in the E-Mail options, please refer to : Compose tab.
You can use the spellchecker:
If a word is underlined in red, right-click the word.
In the context menu select one of the proposed corrections or add the word to the user dictionary.
Note: The spellchecker can only be used if HTML formatting is activated in the E-Mail settings, please refer to : Compose tab. The spellchecker functions are not provided by Open-Xchange but by the HTML editor. Information on the HTML editor used can be found at http://tinymce.moxiecode.com.
If you want to add a signature select one in the
selection field.Note: Prior to being able to add a signature you have to create one in the E-Mail settings. Further information can be found in : E-Mail signatures.
You can enter the contents of a web page as E-Mail text.
How to enter the contents of a web page in the E-Mail window:
Use
to select the complete web page content.Use
to copy the content to the clipboard.Move the cursor to the wanted position and then use
to paste the contents in the E-Mail window.Note: On Mac systems use the key instead of . Depending on the web page structure some formatting might not be included.
There are some other options you can use:
Add any file as an attachment
Add your contact data from the address book as a VCard
Enter another sender address as a standard address
Set the priority of the E-Mail
Request a receipt confirmation
How to use further options in the E-Mail window:
To display all options activate the
checkbox in the panel section.If you want to add attachments to the E-Mail click : Adding attachments.
in the panel section. Details can be found inIf you want to add a VCard with your contact data from the address book activate the
checkbox. The VCard is attached to the E-Mail as a .vcf file.If you do not want to enter your default sender address select another sender address in the Default sender address: . If you have any questions about your sender addresses please contact your administrator or host.
selection field. Details on selecting sender addresses can be found in the E-Mail settingsIf you want to set the priority of an E-Mail use the
selection box:If you select
the E-Mail sent to the recipient is marked as being less important.If you select
the E-Mail sent to the recipient is marked as being important.If you want to request a receipt confirmation from the recipient activate the Note: Despite this request the recipient can suppress a delivery receipt.
checkbox.Note: Please note that for many E-Mail accounts there is a file size limit for E-Mail attachments. This limit should not be exceeded.
How to add attachments to an E-Mail in the E-Mail window:
In the
panel section click . The Select attachments dialog window will open.In the Select attachments dialog window click
. Select the file to be added as an attachment. Close the file selection dialog window.In the Select attachments dialog window click
. The file is entered in the list field.To add further attachments repeat steps 2 - 3.
To remove an attachment select it in the list field. Then click
.In the Select attachments dialog window click
.Result: The file names of the attachments are displayed below the E-Mail text.
When replying to an E-Mail the following input fields are pre-filled in the E-Mail window:
The sender of the E-Mail and further recipients of the E-Mail are automatically entered as recipients of the reply E-Mail. In the E-Mail settings When "Reply all": you can select whether further recipients are entered in the "To" or in the "Cc" fields.
The E-Mail subject is entered in the subject field of the reply E-Mail. The subject is preceded with the text "Re:".
The E-Mail text is cited in the reply E-Mail. Each line is preceded with the character ">" to indicate that it is a quotation.
How to reply to an E-Mail:
Select an E-Mail in the H Split, V Split, or List view.
In the
panel section click . To also reply to the recipients in CC click . The E-Mail window opens.Enter the E-Mail text. If needed you can use all the functions described in : Composing an E-Mail text.
Click the
icon in the panel. The window will close.Result: The E-Mail is sent. A copy of the E-Mail is saved to the Sent E-Mails folder.
If you do not want to send the E-Mail click
in the panel section.Tip: You can also use the context menu to reply to an E-Mail.
If you forward an E-Mail, the following input fields are pre-filled in the E-Mail window:
The subject of the E-Mail is entered as the subject of the forwarded E-Mail. The subject of the forwarded E-Mail is preceded with "Fwd: ".
The E-Mail text is entered in the forwarded E-Mail. The text is preceded with the following details:
The header "Original message"
Sender, recipient, date, and subject of the original message
How to forward an E-Mail:
Select an E-Mail in the H Split, V Split, or List view.
In the
panel section click . The E-Mail window will open.Select one or more recipients. Details can be found in : Select a recipient.
Enter the E-Mail text. If needed you can use all the functions described in : Composing an E-Mail text.
Click the
icon in the panel. The window will close.Result: The E-Mail is sent. A copy of the E-Mail is saved to the Sent E-Mails folder.
If you do not want to send the E-Mail click
in the Window panel section.Tip: You can also use the context menu for forwarding an E-Mail.