You can also send encrypted E-Mail messages to external recipients who are not groupware users. When initially sending an encrypted E-Mail to an external recipient, the following happens:
A special account will automatically be set up for the external recipient.
You define whether the external recipient receives an automatically created notification about the encrypted E-Mail or a customised notification.
The external recipient receives an E-Mail with the notification and an automatically created password.
Depending on the groupware configuration, you can transfer a four digit pin to the recipient to secure the automatically created password.
The external recipient receives an E-Mail with a link to the login page for the special account.
The external recipient enters the automatically created password on the login page.
Then, the recipient has to change the automatically created password. In order to be able to reset the account in case of a password loss, a security question and the proper answer has to be defined.
The encrypted E-Mail is displayed.
The external recipient can send an encrypted reply to the E-Mail.
When sending the next encrypted E-Mail to this external recipient, the following happens:
The external recipient receives an E-Mail with a link to the login page for the special account.
On the login page, the recipient enters the password set up when initially having received an encrypted E-Mail.
If the recipient no longer remembers the password, a new password can be requested. To do so, the security question has to be properly answered.