OX App Suite
OX App Suite
Table of Contents
About this Documentation
Who is the target group for this documentation?
Which contents are included in the documentation?
Design Elements
Terminology
Further Help
Getting started with
the OX App Suite
OX App Suite
Definition
System Requirements
Operating Instructions
Signing in, signing out
First Steps
The User Interface
Customizing the Basic Settings
Changing Personal Contact Data
Changing the password
Applications
The
Apps
Components
The
Application manager
Which Applications do Exist?
Working with Applications
Portal
Components
Customizing the
Portal
Changing the portal squares' order
Adding portal squares
Changing the portal squares' settings
E-Mail
The
E-Mail
Components
Displaying E-Mails
Viewing or Saving E-Mail Attachments
Sending E-Mails
Sending a new E-Mail
Replying to E-Mails
Forwarding E-Mails
Managing E-Mail messages
Moving E-Mails
Copying E-Mails
Marking E-Mails as read or unread
Categorizing E-Mails with labels
Showing the E-Mail source
Working with E-Mail drafts
Enabling an E-Mail reminder
Adding an E-Mail to the portal
Saving E-Mails
Importing E-Mails
Deleting E-Mail messages
Editing multiple E-Mails at once
Editing all the E-Mails in an E-Mail thread
E-Mails within a Team
Sharing E-Mails
Subscribing to E-Mail folders
Inviting all E-Mail recipients to an appointment
Saving all recipients of an E-Mail as a distribution list
External E-Mail Accounts
Setting up and editing external E-Mail accounts
Using an external E-Mail account
E-Mail Settings
Address Book
The
Address Book
Components
Displaying Contacts
Adding Contacts
Creating a new contact
Creating Distribution Lists
Organizing Contacts
Sending E-Mails from within an address book
Inviting contacts to an appointment
Editing contacts
Moving contacts
Copying contacts
Deleting contacts
Editing multiple contacts at once
Contacts within Teams
Calendar
The
Calendar
Components
Displaying Appointments
Displaying appointments in a calendar view
Displaying appointments in the list view
How are appointments displayed?
Creating Appointments
Creating new appointments
Resolving appointment conflicts
Answering Appointment Invitations
Managing appointments
Editing appointments
Editing appointments with drag and drop
Changing the appointment status
Moving appointments to another folder
Deleting appointments
Editing multiple appointments at once
Team Appointments
Sharing appointments
Sending an E-Mail to participants
Creating a distribution list from the list of participants
Calendar Settings
Files
The
Files
Components
Viewing Files
Displaying files in the list view
Displaying files in the icon view
Opening Files and Displaying Contents
Displaying a file's content
Displaying the contents of Office documents
Playing Multimedia Files
Creating Files
Managing Files
Sending files as a link
Sending files as E-Mail attachments
Showing the link to a file
Editing file names
Editing descriptions
Moving files
Copying files
Adding files to the portal
Deleting files
Working with versions
Editing multiple files at one time
Files and Teams
Files Settings
Tasks
Tasks
Components
Displaying Tasks
Creating Tasks
Answering Tasks Invitations
Managing Tasks
Editing tasks
Marking tasks as done
Changing a task's due date
Moving tasks
Deleting tasks
Editing multiple tasks at once
Tasks within a Team
Sharing tasks
Delegating tasks
Tasks Settings
Organizing Data
Searching for Objects
Folders
Folder types
Navigating within the folder structure
Creating folders
Renaming folders
Moving folders
Deleting folders
Permissions
Which permissions can be granted?
Permissions for folders that already exist
Permissions for new folders
Sharing folders
Best Practices
Frequently Asked Questions
1.
General questions
Q:
Where can I find my personal data and settings?
Q:
How can I change my password?
Q:
Why can particular buttons or input fields not be found?
Q:
How am I notified about new E-Mails or appointment invitations?
Q:
How can I read current messages from social networks or news pages?
2.
Questions about E-Mails and contacts
Q:
How can I send an E-Mail to multiple addresses at once?
Q:
What is the purpose of the input fields Copy to... and Blind copy to...?
Q:
I regularly send E-Mails with identical or similar content. How can I speed up this process?
Q:
Can I e.g. access E-Mails sent to my Google Mail account?
3.
Questions about tasks, calendars, and appointments
Q:
When should I use a task and when should I use an appointment?
Q:
How can I create a task from an E-Mail?
Q:
How can I organize another person's appointments as a representative?
Q:
How do I use the availability function, e.g. Free, Busy, Absent etc?
Q:
How do I use the calendar recurrence settings?
4.
Questions about data organization and team work
Q:
I want to share a folder with other users. Which permissions do I have to set?
Index