8.8. Social Messaging

8.8.1. What is the purpose of Social Messaging?

Social Messaging offers the ability to simply subscribe to messages from different sources in the Groupware GUI. You can

  • subscribe to message sources,

  • read messages,

  • send messages.

8.8.2. Which message sources are supported?

The following message sources are supported:

  • Twitter

  • RSS feeds

  • Facebook

8.8.3. Subscribing to message sources

How to use the wizard for subscribing to message sources:
  1. In the E-Mail module click on Add message source in the folder tree. The Add message source window opens.

  2. Select the wanted message source.

  3. Follow the wizard instructions.

Result: The message source is set up. In the folder tree a new folder for the message source is displayed.

How to access the functions for manually subscribing to message sources:
  1. Click the Settings icon in the title bar.

  2. In the folder tree click on the E-Mail subfolder Messaging.

Result: The available message sources are displayed in the overview window. The left pane shows the available message sources. The right pane shows the settings of the respective message source.

How to subscribe to a message source:
  1. In the Social Messaging Accounts panel tab click on Add. If using the compact panel, click the panel entry Accounts > Add.

  2. Enter a name.

  3. Select the message source type.

  4. Enter the required data for the respective message source:

    • When selecting Twitter or Facebook, select an existing account or create a new one by clicking the Add a new account button. Further information can be found in 8.7.3.1: Authorization with existing account.

    • When selecting RSS Feed, enter the URL. The URL can be found on the web page of the RSS feed provider.

  5. Click the Save icon in the panel.

Result: A new folder is created at the bottom of the complete folder tree. The new folder will have the name you entered in step 2. The folder icon indicates the content's message source.

How to edit the settings of a message source:
  1. Select a message source from the Account pane.

  2. Change the data in the right pane.

  3. Click the Save icon in the panel.

How to delete a message source:
  1. Select a message source from the Social Messaging Account pane.

  2. In the Social Messaging Accounts panel tab click on Remove. If using the compact panel, click the panel entry Accounts > Remove.

8.8.4. Reading and sending messages

How to read the messages from a subscribed message source:
  • In the folder tree click on the message source folder.

Result: The messages are displayed in the overview window.

Tip: Some messages can contain clickable hyperlinks.

Some message sources, like Twitter, allow you to send short messages.

How to send a message with Twitter:
  1. In the folder tree click on the Twitter message source folder.

  2. Click the icon in the New panel tab. The New message window opens. If using the compact panel, click the panel entry New > Message.

  3. Enter a message.

  4. Click on Send.

Result: The new message will be sent.

For some message sources e.g., twitter, additional functions are displayed in the panel or in the context menu of a message. Information about these functions can usually be found on the provider's web page.